Overland Park, KS, (May 1, 2024) – KFN is proud to announce the official launch of its groundbreaking customer portal, KLEAR. Designed to redefine customer interaction and satisfaction, KLEAR offers a seamless, intuitive, and dependable platform for clients to engage with KFN’s services around the clock.

With KLEAR, customers gain unprecedented access to the status of their circuits and networks, empowering them with real-time information at their fingertips. Gone are the days of uncertainty and frustration; KLEAR provides clients with a clear understanding of their network performance and facilitates enhanced problem identification, pinpointing issues whether they reside in applications, hardware, customer equipment, or KFN’s network infrastructure.

“No longer will our clients’ WANs be a black hole. With KLEAR, we are shedding light on every aspect of their telecommunications services,” said Jerry Kaufmann, Director of Business Operations and Business Development, at KFN. “Our portal offers easy access to key performance indicators, enabling clients to monitor availability, utilization, and more, all in real-time.”

One of KLEAR’s standout features is its proactive bandwidth management capabilities. By analyzing service and Internet utilization, KLEAR identifies when additional bandwidth is required and notifies customers promptly, accompanied by comprehensive supporting reports. This proactive approach ensures that clients have the resources they need precisely when they need them, minimizing downtime and optimizing performance.

Furthermore, KLEAR’s Telecom Manager feature provides invaluable performance management statistics, empowering clients to make informed decisions and maximize the efficiency of their communications infrastructure.

“We are thrilled to introduce KLEAR to our valued customers, underscoring KFN’s unwavering commitment to delivering exceptional service and support,” added Jesse Parisoff, VP of Sales & Marketing, at KFN. “With KLEAR, we are not only providing access to real-time information but also reinforcing our dedication to delivering maximum value to our clients.”

The launch of KLEAR represents a significant milestone in KFN’s ongoing efforts to enhance customer satisfaction and engagement. By leveraging cutting-edge technology and a customer-centric approach, KFN continues to set new standards for excellence in the communications industry.

For more information about KFN and its initiatives, visit www.ksfiber.net.

 

About Kansas Fiber Network

Kansas Fiber Network (KFN) is a regional communications infrastructure provider with an unwavering obsession on service excellence and speed. KFN connects communities in the Central U.S. with a state-of-the-art 100 Gbps 4,200+ mile fiber network with a multi-state footprint and national reach. KFN provides transport and Internet services to Carriers and Enterprises in Kansas, Oklahoma, Missouri, Colorado, and the surrounding states. KFN was chartered in 2009 as a statewide network and has grown into a regional provider using our fiber network to support bandwidth intensive applications in banking, wireless, healthcare, education, government, and many other verticals across the region. To learn more, please visit www.ksfiber.net and follow us on LinkedIn and Facebook.